Led by Delian Asparouhov of Founders Fund & Lux Capital
Congratss!! One thing to do now is set up dedicated customer success checkpoints every month on your 10x growth. That's one of the best ways I've seen working to catch whenever customer satisfaction dips, before they become hot churn issues.
Congratss!! One thing to do now is set up dedicated customer success checkpoints every month on your 10x growth. That's one of the best ways I've seen working to catch whenever customer satisfaction dips, before they become hot churn issues.